Privacy Policy
Your privacy is important to us. This policy explains how Training Portal collects, uses, and protects your personal information as a requester, provider, or visitor.
1. Information We Collect
- Account Data: Name, email, phone, password, and profile details when you register as a requester or provider.
- Booking Data: Course/training preferences, booking details, schedules, and communication history.
- Payment Data: Payment status and transaction details (processed securely by our payment gateway partner; we do not store card details).
- Usage Data: Information about how you use the platform, including device and browser information, IP address, and cookies.
2. How We Use Your Information
- To provide, improve, and personalize our training/coaching services.
- To process bookings, payments, and refunds.
- To communicate with you about your account, bookings, and support requests.
- To comply with legal obligations and prevent fraud.
3. Data Sharing
We do not sell your personal data. We may share information with service providers (such as payment gateways) only as needed to operate the platform and fulfill your requests.
4. Data Security
We use industry-standard security measures to protect your data. Payment information is handled securely by our payment gateway partner.
5. Your Rights
You may access, update, or delete your account information at any time. Contact us for any privacy-related requests.
6. Changes to Policy
We may update this policy from time to time. Please review it periodically.
7. Contact
For questions about this policy, contact us via the Contact Us page.